When we get great feedback from our customers we like to shout it out to the world! Below is a sample of just some of the great feedback that we've received, and hopefully we'll be sharing your review with others soon!
When I suddenly happened to have some free time, I desperately wanted my carpets cleaned. I left a message at their posted number (703-914-2811) and my call was returned promptly. Even though they are in high demand, they agreed to clean my carpets that week. Their representative, Tom, arrived at our agreed upon time. He is very kind, knowledgeable and efficient. My carpets have never looked so clean and beautiful!!! I opted for the Platinum method and I am so glad I did. That is called Retrovac and the solution is heated to 260 degrees. It is a truck mounted method and the carpets were dry in 3 hours!!
See this testimonial - originally posted on City-Data.com by our customer
"Last month Astrobrite cleaned my carpets, sectional and recliner. I would like to tell you how wonderful both look. I can't believe it's the same carpet. My furniture looks like it did the day I bought it. I would not let my husband and son sit on it for a week, it was so beautiful. Thank you for a job well done."
"I just wanted to you to know you did an awesome job! My carpets look great! I am very pleased. My mom wants to get you to do her rugs next week."
"Thanks, Good service, friendly and efficient!"
"Great job. Fast and reliable. We will call you next time we need cleaning."
"Tom did a great job. I'm sure it was an oversight but he missed my walk-in closet but came back the next day after I called. It looks and smells fresh and clean. I really like the Rotovac machine which seems to do a deeper cleaning than the traditional wand. I had used Stanley Steamer before and wasn't happy with their service. I will tell my neighbors about your company."
"I want to thank you for the terrific job you have done. I never thought my carpets could come so clean."
"They got out a stain on the stairs I didn't think was going to come out. Very couteous service."
"I was shocked he got all the stains out! The carpet looked almost brand new! The carpet was ten years old, I was amazed! This is the best job I have ever received!"
"Great job. I didn't expect the stain that had been in our dining room before we moved in to come out. The tech was thorough and very reliable."
"Service representative was knowledgeable of the cleaning system used and was very professional. Would use service again!"
"Very cooperative and suppoortive staff who are knowledgeable. Will not attempt to sell an additional service if they do not believe it will help the carpets."
"I used to use Stanley Steemer until I found Astrobrite. The carpets really look good."
"Tom explained the process thoroughly, I am pleased with the service."
"Quick and neat service. Did what he promised. Will have him back again!"
"Before we had kids, we thought the pale gold carpet was perfect! Now, 4 kids later Astrobrite has saved that carpet and my sanity! Great work and we'll see you soon."
“I have used your company for three years because of the professional courteous service I get from your cleaners. They go beyond what I expect and do an excellent job.”
"Tom always does a great job. He gets all of my spots out and is very friendly. When I need my carpets done again I will be calling your company!”
"We would like to thank you for a job well done. Your company and the carpet cleaner you use made all our hallways look almost new again. Rest easy in knowing you have gained a customer for life."
"Excellent, Professional, Clean. Professional service that provided me with very clean carpets that I didn't think would ever look so good, being 11 years old. I was ready to replace them at a very high cost. I now have 2 more years of use. They provide excellent follow up when stains reappear."
"Available and flexible. Appreciate making sure all my stains came out. I have referred you to my sister."
|"Great website. Cleaning was thorough and efficient. Customer service was great."|
"Great quality, I especially appreciate the "guarantee. I believe you got all the spots out."
"A+. It's all about customer service and you've got it. Fast, efficient and friendly service, the carpet and upholstery looks great, always!"
"Good follow-up and very efficient! I will be using your services again in 6 months."
"I'd like to say thank you for service you provided for me this past year. In particular, a stain on my living room carpet that would not come out for several different cleaning services. You got it out and it stayed out. Not only was the service excellent, but, you're courteous and helpful, and a real treat to work with."
"I'll tell my friends and neighbors about you, because of the great job. Carpet dried quickly, so I could put everything back the next day." (She was steam cleaned!)
"Last month you cleaned my carpets, sectional and recliner. I would like to tell you how wonderful both look. I can't believe it's the same carpet. My furniture looks like it did the day I bought it. I would not let my husband and son sit on it for a week, it was so beautiful. Thank you for a job well done."
"Astrobrite does a wonderful job! One thing I have learned in 8 years of hiring carpet cleaners is, you get what you pay for. I would recommend them for any job, large or small. They are a joy to do business with."